Pricing Coordinator to 65K

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Company Name 582
Location Montgomery County, PA
Date Posted February 27, 2018
Job Type Direct Hire



Deduction Management
Investigate and determine source of deduction or error through root cause analysis.
Will collaborate and/or facilitate resolution through interaction & research with accounts receivable, credit, customer, customer service, pricing and logistics when appropriate.
Resolution to deduction may involve contacting customer (generally Accounts Payable Department) to determine why customer has not paid invoice in full. (Shortage, price, quality)
When customer does not pay invoice, this position will assess and determine when collection begins with Customer and when appropriate, involve Credit Department
Build and foster strong partnerships with customers to understand payment processes and identify options to eliminate customer from taking a deduction.
Prepare and review deduction report to monitor issues. Report is used to determine when Credit initiates collection.
Use continuous process improvement tools to streamline and automate reporting and resolution.
Develop means of communication with Customer and Territory Manager regarding resolution, whether or not a credit will be issued or reasons the credit was denied.
If the credit has been denied, responsible for developing immediate communications to customer and TM.
Goal is to reduce deductions and bring to resolution within a 60 day period from the date the original invoice was issued.

Credit Administration
Calculate, document, and process credits to customers as a result of incentive established

Consolidating, pivoting and summarizing the information in Excel are required in order to interpret the data and process the credits.
Volume Incentives also require a higher attention to detail due to the majority of national accounts that reside in the Northeast and Mid-States. factors add complexity when pulling and analyzing the report data, in order to process the incentives.

Customer Account Maintenance & Pricing Administration
Processes new account bill-to and ship-to requests ensuring that credit review activities have been performed and information has been verified for completeness and accuracy.
Responsible for implementing price changes at a customer and/or regional level within the BPCS system.

Territory Manager and Customer Support

To optimize TM time selling, the Sales Services Rep will provide support to TM’s to help manage the territory, which includes:
Research and prepare data to assist TM with customer meetings.
Provide sales analysis by customer.
Coordinate all communications regarding price changes to sales and customers.
Assist in completing internal reports.

SIX SIGMA / Work Out Projects
Consistently evaluate current practices and recommend new and better ways of managing sales services, maintaining integrity, and decreasing cycle times
On-going participation on cross-functional process improvement teams.

Education and Experience– With degree, 2-4 years’ progressive experience. Without a degree, a minimum of 6 years’ progressive experience in pricing, adjustments, customer services, sales support, and/or accounting. Must have strong communication abilities (written and verbal) as well as PC and systems abilities gained through education and/or experience. Must demonstrate capabilities in the following areas:
Achievement/Results Orientation
Customer sensitivity and focus
Process orientation
Problem solving skills
Analytical Skills
Interpersonal skills
Communication skills (written, verbal, and listening skills)
Team player
Organization/time management skills
Ownership of position

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